the poor geek squad...

Here are some of the actual conversations between IT clients and technical staffs.Technologically Challenged

Customer: I'm trying to connect to the Internet with your CD, but it just doesn't work. What am I doing wrong?
Tech support: OK, you've got the CD in the CD drive, right?
Customer: Yeah....
Tech support: And what sort of computer are you using?
Customer: Computer? Oh no, I haven't got a computer. It's in the CD player and all I get is weird noises. Listen.....
Tech support: Aaaarrrrgggghhhh!!!

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Tech support: What kind of computer do you have?
Female customer: A white one...

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Customer: Hi, this is Celine. I can't get my diskette out.
Tech support: Have you tried pushing the button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No .. wait a minute... I hadn't inserted it yet... it's still on my desk... sorry....

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Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?

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Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...

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Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah....................thank you.

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Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.

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Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer: OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work!

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Tech support: Your password is the small letter a, as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?

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Customer: I can't get on the internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.

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Tech support: What antivirus program do you use?
Customer: Netscape.
Tech support: That's not an antivirus program.
Customer: Oh, sorry...Internet Explorer.

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Customer: I have a huge problem. A friend has placed a screensaver on my computer, but every time I move the mouse, it disappears.

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Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?

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A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine."

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And then there is the one, I believe David told me about.

A man returned his computer to the store after only a few days, complaining that the cup holder broke. The store personnel told his the computer didn't come with a cup holder.
The man was of course referring to the Cd drive...